FAQ – Frequently Asked Questions
We strive to respond to your needs and concerns.
What types of products do you offers ?
We offer a wide range of gardening accessories and tools, carefully selected to meet the needs of both gardening enthusiasts and professionals. You’ll find high-quality tools, watering solutions, protective accessories, and much more.
Are your products are safe for humans and animals ?
All of our products are cruelty-free and not tested on animals. While they are not harmful to humans, we recommend using them with care and supervision, especially when children and pets are nearby, to ensure safe use.
What are your shipping times ?
We ship orders within 3 to 5 business days across the United States. All deliveries are handled by USPS to ensure quick and secure arrival.
How can I track my order ?
Once your order is shipped, we’ll send you an email with a USPS tracking link. This will allow you to track every step of the delivery until it reaches your door.
What payments methods do you accept ?
We accept all major credit cards and other secure payment options for a convenient shopping experience.
What is your return policy ?
You have 30 days to return any product that doesn’t meet your expectations. To start the return process, please contact us at support@gardenmarixsales.com. Items must be in their original condition to be eligible for a refund.
Do you offer warranties on yours products ?
Quality is at the core of our commitment. Most of our products come with a limited warranty against manufacturing defects. For more details, please refer to the warranty information on each product page or contact our customer service team.
Do you offer gardenning tips or advices?
Absolutely! Check out our blog for helpful tips, tricks, and gardening guides. We regularly share information to help you get the most out of our products and enhance your gardening skills.
How can I contact customer service ?
Our team is available to answer all your questions. You can reach us by email at support@gardenmarixsales.com or through our contact form on the website.
Do you offer discounts or special promotions ?
We regularly launch exclusive offers for our customers. Sign up for our newsletter to stay informed about promotions and receive gardening tips directly to your inbox.
